How did an International Airline Carrier Improve Cleaning at 3 Airports?

Learn about achievements in cargo facilities, green cleaning services, specialty cleaning services, and other airline services that elevated passenger experience and the carrier’s brand.

March 3, 2019

Transcript

International Airline Carrier
Cleaning Services

ABM provides the airline comprehensive cleaning services for over 6 million square feet of airport facilities at multiple major airports including:

  • Newark Liberty International Airport
  • George Bush Intercontinental Airport
  • Cleveland Hopkins Airport
  • Denver International Airport

Services include:

  • Cleaning services 24 hours per day, 365 days per year
  • Exterior window cleaning
  • Snow removal
  • Green chemicals and equipment
  • Recycling
  • Terminal facility areas
  • Cargo facilities
  • Hangar facilities
  • President’s and red carpet club
  • Maintenance shop facilities

Achievements and Benchmarks

  • Customer has direct access to work order and inspection systems.
  • Scheduling and tracking of periodic work orders and reports can be made directly by the customer.
  • Approximately 20% minority participation through labor and supply purchasing.
  • Grown business by one airport per year since 2009.
  • ABM has positioned itself as a partner that is easy to do business with while providing ongoing, reliable, quality service at the carrier’s locations.

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